Terms & Conditions
Welcome to M.M Organization. These Terms & Conditions govern your use of our website and the purchase of automotive spare parts and related products through our online platform.
By accessing our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
1. Use of the Website
a. You must be at least 18 years old, or use the website with the involvement and consent of a parent or legal guardian where applicable.
b. You agree to provide accurate, complete, and up-to-date information when placing an order or contacting us.
c. You are responsible for ensuring that the information provided during checkout, including your contact details and delivery address, is correct.
d. You must not use our website for any unlawful, fraudulent, abusive, or unauthorized purpose.
e. We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been violated.
2. Product Information
a. We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.
b. Product images are provided for identification and reference purposes. Actual products may have minor differences in appearance, packaging, or labeling.
c. Product availability may change without prior notice.
d. Automotive spare parts may differ according to vehicle model, year, variant, engine type, and other specifications. Customers are responsible for providing accurate vehicle or part information when required.
e. Customers are encouraged to confirm product compatibility before placing an order. Where necessary, M.M Organization may request additional vehicle or part information to assist with compatibility verification.
3. Prices and Availability
a. All product prices displayed on our website are subject to change without prior notice.
b. We reserve the right to correct pricing, product description, or other listing errors.
c. If an order has been placed at an incorrect price due to a website or system error, we may contact the customer to confirm whether they wish to proceed at the correct price or receive a cancellation and applicable refund.
d. Product availability is subject to stock levels. If an ordered product becomes unavailable, we will contact the customer regarding an appropriate replacement, cancellation, or refund.
4. Orders
a. When you place an order through our website, you are requesting to purchase the selected products at the stated price and under these Terms & Conditions.
b. An order may be subject to verification before it is accepted and processed.
c. M.M Organization reserves the right to refuse, cancel, or limit an order where there is a reasonable basis to do so, including product unavailability, incorrect pricing or product information, suspected fraudulent activity, or inaccurate customer information.
d. If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund & Return Policy.
5. Payments
a. Customers agree to provide valid payment information and authorize payment for the total amount due for their order, including applicable delivery charges and other applicable fees.
b. Online payments may be processed through secure third-party payment gateways or payment service providers.
c. M.M Organization does not require customers to provide or disclose their full card details directly to us.
d. An order may only be processed after successful payment confirmation where advance payment is required.
e. M.M Organization reserves the right to verify transactions and take appropriate action where a payment is suspected to be unauthorized or fraudulent.
6. Shipping and Delivery
a. We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe communicated to the customer.
b. Delivery times may vary depending on the delivery location, product availability, courier services, public holidays, weather, or other circumstances beyond our reasonable control.
c. Customers are responsible for providing an accurate delivery address and contact information.
d. M.M Organization will not be responsible for delivery delays caused by incorrect or incomplete information provided by the customer.
e. Customers should inspect the package and product upon delivery and contact us promptly if the product appears damaged or incorrect.
7. Product Installation and Compatibility
a. Automotive spare parts should be installed by a suitably qualified mechanic or technician where professional installation is required.
b. Customers are responsible for ensuring that products are installed correctly and used according to applicable manufacturer recommendations.
c. M.M Organization will not be responsible for damage caused by incorrect installation, improper use, modification, misuse, or installation of a product that is unsuitable for the vehicle.
d. If you are uncertain about the compatibility of a product, you should contact us before placing your order.
8. Returns, Exchanges and Refunds
Returns, exchanges, and refunds are governed by our Refund & Return Policy, which forms part of these Terms & Conditions.
Products that have been installed, modified, damaged through improper use, or otherwise made unsuitable for resale may not qualify for a return or refund, subject to the applicable policy.
9. Intellectual Property
a. All content available on our website, including text, photographs, product information, graphics, logos, designs, and other materials, is owned by or licensed to M.M Organization unless otherwise stated.
b. You may not reproduce, copy, modify, distribute, publish, or commercially use website content without prior written permission.
10. Third-Party Services
Our website may use third-party services, including payment gateways, delivery providers, hosting services, analytics services, and other technology providers.
The use of such services may be subject to the respective provider’s own terms and policies. M.M Organization is not responsible for the independent policies or practices of third-party service providers.
11. Limitation of Liability
a. M.M Organization will make reasonable efforts to provide accurate product information and reliable services.
b. To the extent permitted by applicable law, M.M Organization will not be liable for losses or damages arising from incorrect product selection, improper installation, misuse, unauthorized modification, or failure to follow applicable product or manufacturer instructions.
c. Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
12. Force Majeure
M.M Organization will not be responsible for delays or failure to perform its obligations where such delays or failures result from circumstances beyond our reasonable control, including natural disasters, transportation disruptions, government restrictions, technical failures, strikes, or other unforeseen events.
13. Amendments to These Terms
M.M Organization reserves the right to update or modify these Terms & Conditions from time to time.
Any updated terms will be published on this page. Your continued use of our website after changes are published constitutes acceptance of the updated Terms & Conditions.
14. Contact Us
If you have any questions regarding these Terms & Conditions, our products, orders, payments, returns, or other services, please contact M.M Organization using the contact information provided on our website.
